Visit West at Upcoming Events


West is excited to announce where you can find our thought leaders in the coming months. Stop by at one of these events to learn what West products are all about and how we’re striving to be by your side for a healthier world.

World Vaccine Congress
April 7-9
Washington, D.C.
For more information or to register:
Visit West at Booth #41
Speaker: Zach Marks

April 21-23
New York, NY
For more information or to register:
Visit West at Booth #1106
Speakers: Jen Riter and Andy Polywacz

SMI Prefilled Syringes
April 27-28
Iselin, NJ
For more information or to register:
Speaker: Royce Brockett

West Educational Series
May 6
Grounds for Sculpture
Hamilton, NJ 08619
Registration coming soon

PDA Packaging Conference
May 18-19
Baltimore, MD
For more information or to register:
Co-Chair: Diane Paskiet
Speaker: Andrea Straka

ISCT Annual Meeting
May 27-30
Las Vegas, NV
For more information or to register:
Visit West at Booth #516

AAPS National Biotechnology Conference
June 8-10
San Francisco, CA
For more information or to register:
Visit West at Booth #200 

MD&M East
June 9-11
New York, NY
For more information or to register:
Visit The Tech Group at Booth #1839

Pharmapack North America

June 9 -10
New York, NY
For more information or to register:
Speakers: Chris Evans and Diane Paskiet

West Wins in Four Categories at the 2015 CMO Leadership Awards

On March 18 in NYC, West Pharmaceutical Services, Inc. was recognized as a leading Contract Manufacturing Organization (CMO) among emerging biotech companies (EBT) at the 2015 CMO Leadership Awards.

Based on industry research conducted by Nice Insights, West ranked in the top 10% by EBT companies in the following perception categories:

  • Innovation—delivering on agreed objectives
  • Quality—indicating that the company is reputable and compliant
  • Productivity—treating a project as if it was the company’s own
  • Regulatory—meeting all project milestones and timelines

“West is honored to receive this recognition from our customers,” said Graham Reynolds, Vice President, Marketing and Communications, Pharmaceutical Delivery Systems. “West partners with drug manufacturers to improve the lives of patients by designing and manufacturing innovative, high-quality drug packaging and delivery systems, that bring drugs from concept to the patient more efficiently, reliably and safely. The emerging biotech customers are among our customers who are seeking the highest quality of product to ensure the packaging, delivery and manufacture of their product is done in a way to maintain the highest levels of drug purity possible, given the sensitive nature of biologic drugs, so we are particularly gratified to receive this recognition.”

The CMO Leadership Award was developed by Life Science Leaders Magazine after hearing from readership about their struggles in vetting CMO partners. Winning a 2015 CMO Leadership Award reflects the fact that executives responsible for making or influencing outsourcing decisions at pharmaceutical and biopharmaceutical companies identified West as a leading CMO.

In addition to West’s overall focus on providing a comprehensive range of packaging and delivery solutions to our customers, West also provides contract development and manufacture through its company The Tech Group—a process driven, global contract manufacturer of pharmaceutical and medical devices. With eight locations in North America and Europe, The Tech Group is focused on serving the needs of healthcare companies by providing a single-sourced solution from product conceptualization and rapid prototyping through high-volume manufacturing and final packaging.

The CMO Leadership Award ceremony occurs annually in New York City. This year’s event took place during Drug, Chemical & Associated Technologies (DCAT) Week, of which West was a key sponsor.





Plunger Selection Critical for Dose Accuracy and Efficacy

​With more injectable biologics coming onto the market, and an increase in combination products, regulatory scrutiny is being given to the interaction between a drug product and its container closure system. If the right container closure and device are not selected for a biologic that is marketed in a prefilled syringe or auto-injector, there could be a significant impact on quality.

Incompatibility between a drug and its container closure system could present risk of:

  • Drug instability
  • Extractables and leachables
  • Incomplete injections during administration

Any of these issues could potentially compromise patient safety. They could also lead to a delay in regulatory filing, increased program costs and loss of market share. As more attention is paid to the integration of primary drug containers and drugs with devices to form combination products, finding solutions to these problems has taken on an increased urgency in order to protect patients by assuring the integrity and proper delivery of drug products especially complex higher viscosity biologics.

Choosing the right components for a prefilled syringe fit for an auto-injector is a key part of ensuring drug quality and safety. Plunger design, dimensions, sterilization technique and the type of lubrication coatings all impact the performance of a drug delivery device.

At West, patient needs drive quality in all of our components. High-quality NovaPure® components are designed for biologics and sensitive drug products and provide optimized performance for use in prefilled syringes and auto-injection systems. We develop our NovaPure® plungers and stoppers with holistic Quality by Design principles around patient needs to help ensure the efficacy and purity of a drug product and with the patient.


PEOP WEMP Hlobik Tibor 255 LREZ

Tibor Hlobik
Director, Marketing, PPS PFS, Marketing Administration

West to Present Drug Delivery and Packaging Innovations at the Parenteral Drug Association Annual Meeting

West Pharmaceuticals will participate in two poster presentation sessions at the Parenteral Drug Association (PDA) Annual Meeting, taking place March 16-18, 2015 in Las Vegas. During the meeting, West will also showcase innovations in integrated drug packaging and delivery systems that help ensure the quality, safety and efficacy of injectable drug products for pharmaceutical and biotechnology manufacturers worldwide at booth #405.

West Presentations:

  • “Selecting and Verifying Integral Packaging Systems for Injectable Drug ProductsMarch 16, 10:00 – 10:45 a.m., 3:15 – 4:00 p.m. Kristine Davidson, Technical Account Specialist at West, will present a process for evaluating the compatibility of vials and elastomeric closures in order to maintain drug product sterility and help ensure container closure integrity.


  • Filtration as a Means to Remove Glass Particles From Liquid Medications”March 17, 10:00 – 10:45 a.m., 3:15 – 4:00 p.m. Elinor Zarour-Shalev, Mechanical Engineer at West, will present a filtration technique to remove glass particulates caused by delamination using West’s Vial Adapter, a needle-free solution for the safe and rapid transfer and reconstitution of drugs between vials and syringes.

“High-quality packaging systems are essential for any drug product. If the drug product reacts chemically with the containment materials or cannot be effectively stored, it may not be safe or effective for the patient,” said Fran L. DeGrazio, Vice President, Global R&D, TCS and SPM, Pharmaceutical Packaging Systems. “With more complex drugs coming onto the market, quality in drug packaging is more essential than ever. It’s important for pharmaceutical and biotechnology manufacturers to seek a trusted partner to help design and manufacture sophisticated drug packaging and delivery systems that meet the needs of both the drug and the patient. We look forward to meeting with PDA attendees to discuss solutions for these current and future challenges for parenteral drug administration.”

Visitors to booth #405 can learn more about West’s industry-leading drug packaging and delivery system technologies at, including:

  • SmartDose® Electronic Wearable Injector
  • NovaPure® Plungers
  • Flip-Off® PlusRU Seals
  • FluroTec® Stoppers and Plungers. FluroTec® barrier film technologies is licensed to West from Daikyo Seiko, Ltd.

For more information on West products and services, please visit


Exton Headquarters Achieves LEED Gold Certification

LEED logo

It’s official – the West Exton Headquarters building has been awarded Leadership in Energy and Environmental Design (LEED) Gold Certification from the US Green Building Council. LEED is an internationally recognized accreditation program that rewards best-in-class strategies and practices for the design, construction, operations and maintenance of environmentally friendly buildings. The Gold certification demonstrates to customers and the community that West is committed to its goals of sustainability.

“Constructing and operating the building and managing the project in accordance with LEED requirements ensures that we minimized the impact to the environment, incorporated design attributes to promote employee health  and maximized the energy efficiency of the building,” said Greg Warner, Director Operations Facilities. “Incorporating these LEED attributes results in a healthier environment, employee well-being and lower operating costs.”

The Exton headquarters was designed to maximize energy efficiency and minimize water use, and building materials were selected to minimize environmental impact through the use of recycled, natural and low-emitting products.

A smoke-free environment, the site design promotes the health and wellness of employees with natural lighting, bicycle storage and a fitness center. To help promote sustainability inside and out, materials such as the cork walls, rubber flooring and ceramic tiles were chosen, and native plants were used to eliminate the use of an irrigation system. Recycling in the cafeteria and throughout the building also helps West achieve and maintain this important accreditation.

West is committed to environmental sustainability and recognizes the importance of sustainability as part of our Company’s continued success. Congratulations to all those who helped to make this happen.

For more information about LEED Certification, visit

The Tech Group, a West Company, Receives Frost & Sullivan 2015 Manufacturing Leadership Award

West Pharmaceutical Services, Inc. (NYSE: WST) is pleased to announce that The Tech Group, West’s global contract manufacturing solutions provider, has received a 2015 Manufacturing Leadership Award in the Engineering and Production Technology Leadership category from Frost & Sullivan’s Manufacturing Leadership Council.

The award recognizes The Tech Group’s innovative process monitoring strategy, an initiative known as E2: Every Machine, Every Part. This enterprise-wide initiative reviews and improves control processes by integrating a state-of-the-art process monitoring system across 300 molding machines at all seven of The Tech Group manufacturing facilities throughout North America.

“We’re extremely honored to receive Frost & Sullivan’s award recognizing our significant investment and commitment to quality and process manufacturing excellence,” said Mike Treadaway, Tech Group President, PDS Contract Manufacturing, West Pharmaceutical Services. “As a key supplier of life-saving medical devices and critical components, we are constantly looking for ways to improve product quality. The Manufacturing Leadership Award is validation of the hard work and effort by the entire organization. The E2 initiative ensures our customers and their end users benefit from unmatched technical expertise and quality-driven manufacturing processes.”

The E2 initiative was launched as a pilot program in 2011 at The Tech Group’s Michigan plant. Its Process Excellence department tested manufacturing process discrepancies, including identifying sources of product variation and detecting product defects in real time. The Tech Group, heavily engaged in Six Sigma training since 2001, was able to leverage its experience in statistics and data collection, which was a critical step in the process. These findings led to new training programs, quality-focused infrastructure improvements and project management initiatives across West’s contract manufacturing facilities. Under the standardized process monitoring approach, it enhanced business processes by reducing manufacturing scrap, correcting up-time for post-injection molding assembly activities, and improving outgoing quality and on-time delivery to satisfy customers’ needs.

The Manufacturing Leadership Awards, now in their 11th year, honor manufacturing companies and individual leaders that are shaping the future of global manufacturing. Winning individuals and projects have demonstrated achievement in one of a wide range of categories. They are chosen by a panel of expert judges for results that enabled the manufacturers to set themselves apart from their competitors and that have delivered clear and compelling value, return on investment, and other tangible outcomes.

Frost & Sullivan will present the Manufacturing Leadership Award to The Tech Group at the 11th Annual Manufacturing Leadership Awards Gala on June 4, 2015, at the Omni La Costa Resort & Spa in Carlsbad, California.



Driving Ideal Behavior

Part 4 of the Good Supply Practices Series

West is pleased to welcome guest blogger Dr. Marla Phillips, Director, Xavier Health, Xavier University. This is the fourth installment in a four-part series on supply chain management.

There is strong recognition that human factors play a large role in how the supply chain operates (as with everything else).  Success and positive impact cannot be attained without simultaneously addressing what drives human behavior in this space.  The contribution to the Good Supply Practices (GSPs) relative to this theme will include:

  • Relationships – understanding the cultural alignment between the manufacturer and the supplier, establishing and maintaining expectations with cross-functional involvement, critical factors to consider in quality and business cultural alignment, optimizing transparent communication, and identifying what the ideal behaviors are commensurate for each relationship.
  • Performance – establishing key triggers and associated escalation tied to performance improvement on both sides of the contract (yes, that means assessing yourself!), understanding the consequences (intended and unintended) of performance measures used for employee performance and pay versus business metrics, and establishing mechanisms for supplier recognition.

Many discussions throughout the entire initiative have centered on behavior.  For example, customers historically operate without caring what the cost or disruption to the supplier is, or how the supplier profit margins are impacted.  Forecasting changes are communicated without notice and on a regular basis, while the supplier is left scrambling to “make it work.”  Yet, there is a lack of realization that this churn increases opportunity for error, thus decreases the ability of the supplier to be reliable for the manufacturer.  So can we establish criteria that are helpful for both sides on an on-going basis?  Transparency is a key component, while recognizing what is actually important to competitive advantage versus current paradigms.  This will become more apparent as we demonstrate how other industries operate collaboratively despite fierce competition.  Suppliers have indicated that receiving conflicting information from various groups within their client’s organization is actually a big challenge.

Our data has also revealed that random metrics that do not trigger action create distraction that leads to dysfunction on multiple levels.  Additionally, there is a need to increase accountability and responsibility throughout the supply chain on both sides of the contract.

As noted in my previous blog (link), Working Groups have been developed to address the issues these themes present and provide GSPs for the industry.  Key elements that the Working Groups will keep in mind across all three themes is the need to address each theme from all phases of the product lifecycle:  different groups involved at various phases, different levels of control, centralized versus decentralized, etc.  In determining benefit of implementation, remember that our industries are mostly operating at a 6 sigma level already.  But due to the impact of failure, risk constantly needs to be evaluated, understood, and addressed.  And finally, there is a need to develop solutions that will work for small businesses (both suppliers and clients) as well as midsized and large firms.

Look for the GSPs established by the Working Groups to begin in 2016.  Until then, why not join us at the FDA/Xavier University PharmaLinkConference on March 24-27, 2015 at Xavier University, where you’ll learn more about each of the themes above, and how you can be a part of the solution.

See you there.

Previous Blogs from Dr. Phillips:

About Dr. Phillips


Dr. Marla A. Phillips joined Xavier University in 2008 as the Director of Xavier Health, where she creates and leads initiatives for the Food, Drug, and Medical Device Industries.  These initiatives bring global regulators and industry together in an effort to collaboratively address the most pressing challenges faced by those industries.  Phillips was the former Head of Quality for the Merck North Carolina Facility.


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